01-09-2024 12:30 AM
Hello all.
I have read and tried https://www.asus.com/support/faq/1044458
I am having trouble with a fresh instal of Windows. The installer does not see my SSD.
I have tried downloading the RST drivers by searching for my serial number on the support/download site. (Exact model number is FX516PE). I installed Ubuntu, then installed a Windows Virtual Box, and used that to extract the drivers from the EXE.
After trying the installer again it reads the driver files on a second USB flash drive (two options 9A0B, one managed and one not).
After selecting one it scans for a while but fails with the message
No new devices drivers were found. Make sure the installation media contains the correct drivers, and then click OK.
I have tried version 19 and 18 from the Asus Website, and I have also tried every other IRST driver I could find lying around the internet.
Things I have tried
I am now out of ideas.
Just in case, this is all my BIOS settings
Armoury Create Control Enabled
Hyper-Threading Enabled
Intel Virtualisation Tech Enabled
Intel AES-NI Enabled
VT-d Enabled
SMART Self Test On
Network Stack Disabled
USB Mass Storage Drive Enabled
DVMT Pre-Allocated 64M
Enable VMD Controller Enabled <- Tried Both
Thunderbold Security No
Fast Boot Enabled <- Tired Both
If anyone has any ideas, please let me know...
01-12-2024 05:18 AM
@Falcon_ASUS , do you think you are able to assist?
01-14-2024 04:46 PM
@JonathanPeel
May I ask for another screenshot of your BIOS screen?
We need to know the information about the SSD currently installed.
Thank you.
01-14-2024 10:36 PM
Good morning, @Falcon_ASUS.
Here is the screenshot of the storage of the BIOS:
01-15-2024 04:25 PM
@JonathanPeel
I have forwarded the information to the relevant department.
We will keep you updated and your consideration will be very much appreciated.
01-15-2024 10:23 PM
Thank you 👍🏻