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ASUS TUF Dash F15 (2021) no SSD found by Windows installation

JonathanPeel
Star I

Hello all.

I have read and tried https://www.asus.com/support/faq/1044458

I am having trouble with a fresh instal of Windows. The installer does not see my SSD.

I have tried downloading the RST drivers by searching for my serial number on the support/download site. (Exact model number is FX516PE). I installed Ubuntu, then installed a Windows Virtual Box, and used that to extract the drivers from the EXE.
After trying the installer again it reads the driver files on a second USB flash drive (two options 9A0B, one managed and one not).

After selecting one it scans for a while but fails with the message

No new devices drivers were found. Make sure the installation media contains the correct drivers, and then click OK.

I have tried version 19 and 18 from the Asus Website, and I have also tried every other IRST driver I could find lying around the internet.

Things I have tried

  • Disabling VMD
  • RST Drivers
  • Windows 10 and 11 installers

I am now out of ideas.

Just in case, this is all my BIOS settings

Armoury Create Control    Enabled
Hyper-Threading                 Enabled
Intel Virtualisation Tech    Enabled
Intel AES-NI                          Enabled
VT-d                                        Enabled
SMART Self Test                   On
Network Stack                     Disabled
USB Mass Storage Drive    Enabled
DVMT Pre-Allocated           64M
Enable VMD Controller     Enabled <- Tried Both
Thunderbold Security       No
Fast Boot                              Enabled <- Tired Both
If anyone has any ideas, please let me know...

12 REPLIES 12

@Falcon_ASUS , do you think you are able to assist?

@JonathanPeel
May I ask for another screenshot of your BIOS screen?
We need to know the information about the SSD currently installed. 
Thank you.

Good morning, @Falcon_ASUS.

Here is the screenshot of the storage of the BIOS:
IMG_5794.jpg

@JonathanPeel 
I have forwarded the information to the relevant department.
We will keep you updated and your consideration will be very much appreciated.

Thank you 👍🏻