ASUS TUF A15 (fx506iv) BIOS 311 Bug

[novalsofyan]

System: Windows 10 Home 64 Bit, Build 18363
Battery or AC:
Model: Asus TUF A15 (fx506iv)
Frequency of occurrence: Random every 5 - 30 Minutes
Reset OS:
Screenshot or video:
========================
Detailed description：
3 November 2020, i updated my bios from 309 to 311. But i've some bugs with my usb port. When using usb hub, on first port (beside hdmi port) will randomly disconnect and reconnect every 5 - 30 minutes. And without usb hub you cannot transfer file to android phone (cannot change 'transfer file' option on android phone). And for the second one (beside type c port) with usb hub i think no problem, but new problem if you connect your android without usb hub, it will connect and reconnect every 1 - 2 second.
Summary:
Problem First USB 3.0 Port (Beside HDMI Port):
With USB Hub, it will randomly disconnect & reconnect every 5 - 30 Minutes
Without USB Hub i think its normal, but cannot transfer file to android phone (only charging option)
Problem Second USB 3.0 Port (Beside Type C Port):
With USB Hub no problem occured
Without USB Hub (Direct Connect) Android phone will disconnect and reconnect every 1 - 2 second
I hope asus will fix this fatal bugs

[novalsofyan]

Blake_ASUS

Dear all,

BIOS 313 has been released.

Please kindly update it.

https://www.asus.com/laptops/for-gaming/asus-tuf-gaming/ASUS-TUF-Gaming-A15/HelpDesk_Download/

Thank you.

View post

Thanks for the update, good service from asus, good job. I'll update it later

[suku_incognito]

novalsofyan

https://zentalk.asus.com/en/discussion/comment/134376#Comment_134376

Thanks for the update, good service from asus, good job. I'll update it later

View post

After bios update, and Asus System Control Interface v2, hardware diagnosis for fans doesn't work in myAsus. Tested in myAsus version 2.2.44 and 2.3.3...I am worried if there's an issue in thermal management...

[Blake_ASUS]

sujithkumarpendem

https://zentalk.asus.com/en/discussion/comment/134591#Comment_134591

After bios update, and Asus System Control Interface v2, hardware diagnosis for fans doesn't work in myAsus. Tested in myAsus version 2.2.44 and 2.3.3...I am worried if there's an issue in thermal management...

View post

Hi,
may you specify how it is not working?
like it is not listed there, or it gets some weird result?
Thank you.

[suku_incognito]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/135443#Comment_135443

Hi,

may you specify how it is not working?

like it is not listed there, or it gets some weird result?

Thank you.

View post

Suppose I run full hardware diagnosis, it works fine with other checks but when the test is on the fans, it doesn't get initiated. Fans don't start at all for the check up. Fix this issue asap. I am worried if this could cause any sudden thermal management problem.
I read somewhere that many others have the same issue

[suku_incognito]

sujithkumarpendem

https://zentalk.asus.com/en/discussion/comment/135470#Comment_135470

Suppose I run full hardware diagnosis, it works fine with other checks but when the test is on the fans, it doesn't get initiated. Fans don't start at all for the check up. Fix this issue asap. I am worried if this could cause any sudden thermal management problem.

I read somewhere that many others have the same issue

View post

I am facing this only after updating bios to 313. Asus support told me to update Asus System Control Interface driver v2 to v2.2.32 but issue still exists.