After the screen locks on its own the touch screen stop responding when go to unlock it. I've noticed on Device Manager the i2c hid device has an error. If I disable it and reenable it starts working. Is this fixable via a firmware/update/patch or do I have a defective device ?
@heartlandjr Here we mainly discuss the issues/questions related to ASUS laptop & Phone product. For your questions, could you please provide the current system version you are using and a video of the process in which the issue occurs for us to investigate? Alternatively, you can submit your feedback here to receive further assistance. https://rog-forum.asus.com/t5/rog-ally/bd-p/ROG_Ally Sorry for any inconvenience it may be caused.
@heartlandjr Here we mainly discuss the issues/questions related to ASUS laptop & Phone product. For your questions, could you please provide the current system version you are using and a video of the process in which the issue occurs for us to investigate? Alternatively, you can submit your feedback here to receive further assistance. https://rog-forum.asus.com/t5/rog-ally/bd-p/ROG_Ally Sorry for any inconvenience it may be caused.
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