03-22-2022 05:03 AM
06-06-2022 01:24 PM
GEEK_ASUSUnlike for you, this issue is very important for me, so I'm going to have to insist you give relevant, direct, clear answers to my questions -Hi @Hamstray ,
Because disable fTPM may have the risk of data security, we could not take disable fTPM as a short term solution.
Sorry for the inconvinience.
Also the engineering team would like to know further about the folloing:
- is there any situation or when play any specific game can always have shutter issue?
- how do you eliminate other reasons and make sure the issue is related to fTPM?
Thank you very much.
If it's ok with you, we still suggest you go to service center to have further inspection.
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