ZenWifi Pro 12

[JHR1744]

Only one WiFi box is working, the second box isn't plugged in and the 3rd box is in setup mode and wont connect to the main box. Ive tried turning the box off and resetting it but nothing is working. Any Suggestions?

[JHR1744]

I forgot to add the model is the ET12

[Aureliannn_ASUS]

Hi @JHR1744 ,

do you currently have three ET12 units, but only one is operational, and the router is not functioning? 

Are you unable to connect to the internet through the router? Have you confirmed that the router firmware is updated to the latest version? 

Have you ensured that the transformer and network cable are correctly connected? 

Please make sure that your network cable is functioning properly and check that your RJ-45 connector pins are not damaged. 

Also, ensure that the network port is not dirty or damaged. 

Are the indicator lights on your router functioning properly? 

Please follow the troubleshooting steps in the FAQ below to address the issue. 

[Troubleshooting] Failed Internet access through router | Official Support | ASUS Global

Thank you.