ZenWiFi BT8 disconnection loop iPhone and Mac

[deiacovo]

I've 4 BT8s configured in router mode and connected with an ethernet backhaul. My iPhone 14pro and my Mac (M2) frequently (daily) enter in a loop of connection and disconnection from Wifi (every 2-3 seconds). This happens also if I'm in the same room of the main router or of a mesh node.

I've a standard configuration with a single SSID.

The only way to mitigate the problem is to delete the network from my iPhone configuration and configure it again.

What can I do?

[Jjack529]

Yeah I haven't seen the issue since switching to the Beta firmware - looks like it's on the website too now:

https://www.asus.com/us/networking-iot-servers/whole-home-mesh-wifi-system/zenwifi-wifi-systems/asus...

[MarkWood21]

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@deiacovo applebees wrote:

I've 4 BT8s configured in router mode and connected with an ethernet backhaul. My iPhone 14pro and my Mac (M2) frequently (daily) enter in a loop of connection and disconnection from Wifi (every 2-3 seconds). This happens also if I'm in the same room of the main router or of a mesh node.

I've a standard configuration with a single SSID.

The only way to mitigate the problem is to delete the network from my iPhone configuration and configure it again.

What can I do?

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Try updating your BT8 firmware, separating 2.4GHz/5GHz SSIDs, checking Wi-Fi channels for interference, adjusting DHCP lease times, and ensuring proper mesh node placement. Also, test manual reconnection and ensure iPhone/Mac software is updated.

[deiacovo]

@Aureliannn_ASUS this evening the problem presented again. Same symptoms with a connection and disconnection loop

[deiacovo]

@Aureliannn_ASUS exèperienced the issue again. Set the log though roter's UI.

[Jjack529]

Still having issues with iphones disconnecting with the beta firmware here... I haven't gotten caught in the loop but continue to have an issue where the phone disconnects then can't reconnect manually- it gives an invalid password error.... Have to reboot the phone or switch to the Iot network and back to get back in the main network... I really hope they fix this soon; annoying to keep having connection issues almost starting to regret ditching my ISP router- it was slower but more stable connections.