"Web page unresponsive..."

[Steve76063]

I've had an issue ever since upgrading my mesh system from 3 RT-AX92Us to 3 ZenWiFi BT8s...I'm frequently getting popups in Chrome that the "Page is Unresponsive".  I can either wait 10-15 seconds, or hit the OK button and continue, but I'm concerned that the routers/mesh is having momentary pauses.  I also notice that oftentimes my iPhone will seem to freeze while trying to pull up a web page, but if i turn off WiFi (so that I'm only using cellular data), the page will load up just fine.

How do I find out what my router/mesh system is doing and why there are pauses in my connections?

[Steve76063]

Thought I'd add the 'wait' message:

[Aureliannn_ASUS]

Hi @Steve76063 ,

Regarding the issue you are experiencing, we recommend following the steps in the FAQ below for troubleshooting. 

[Troubleshooting] Failed Internet access through router | Official Support | ASUS Global

If the issue persists after confirming all the steps, please use the system to submit a problem report at the time the issue occurs.

Please follow the steps below to report the issue, and we will assist you:

1. Connect your device (PC, laptop, etc.) to the router, then open the Web management interface (http://router.asus.com/) and log in to your router.
2. Click on "System Administration" and select "Problem Report."
3. Fill in your region, email address (required), ASUS service/case number, issue type, and a description of the issue.
4. Please read and agree to the privacy policy and relevant service terms.
5. Click "Send" to submit your form.

Additionally, please send us the following information via private message: product serial number, the time the problem report was submitted, the email used for the problem report, the time the issue occurred, the MAC address of your device, and a network architecture diagram of your current environment.

If your network is down, the UI page will generate a link for downloading offline data. Please click the link to download the data, compress it into a ZIP file, and provide a cloud link for us to analyze.

Thank you for your cooperation.