I have some devices that no longer get Internet connection when connected to Wifi via my ZenWifi XT-8 router. They are all devices that I previously had linked to a family member profile with parental settings and had applied schedules and restrictions to, but I've now deleted the family profile. It can't be coincidence that these are the devices that can connect to wifi but get no internet though? Is it possible that some of the settings are retained when the profile is deleted? If so, how can I clear any device specific settings? Is there some device table I can access if I SSH into the router?
I asked support who recommended a factory reset of the system of course. Setting everything up again (named devices, SSH keys, ISP settings etc would be hours of work - I'd rather fix the problem directly without needing to set everything up from scratch again.
In Parental Controls in the Asus interface, "Web & Apps Filters" are switched off. "Enable block all devices" is switched off. "Enable Time Scheduling" is switched off.
In AiProtection I have that switched on, but the system doesn't record any devices being blocked.
Under Wireless MAC filter, the feature is switched off.
Can anyone save me factory resetting the device?
