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MacBook Pro constantly disconnects from wifi on XT9

maxplanar
Star I

I had a Netgear Orbi system which worked very reliably, but I got 1Gb fiber and thought a move to the XT9 would be a nice upgrade. It's been pretty annoying, frankly. My MacBook Pro (macOS 15.3.1) keeps disconnecting at random from the wifi, but this does not happen to my wife's Chromebook, nor to our iPhones.  My MacBook Pro has never disconnected from any other networks, including at work, on vacation in other countries, or anywhere else.   Once it disconnects, I simply click to rejoin the XT9 network and it joins right back up without a hitch.

Current XT9 firmware version is 3.0.0.4.388_24684-g1e332b0. This has been happening with many prior versions of macOS and router firmware versions. Thoughts?

10 REPLIES 10

jzchen
Zen Master I

Do you know which CPU is in there or can narrow down the model of MacBook Pro?  (Maybe M1)?

I've received an email from someone as if it was a forum post here but can't reply to it, and the message is not here on the forum?   Message was "Did it solved your problem?", but I have not received any solutions to my problem, and my Mac still keeps disconnecting.

If you scroll all the way up until you see your avatar in the upper right corner, you can click on it.  A pulldown should display with one choice being "Messages".  There should be a number attached if you received a new PM, which could be from a Moderator/ASUS staff as it wasn't from me...

I'm going to have to do a little more digging about the hard reset conditions/results as I know I have had difficulty using "Method 2" as ASUS calls it...

That's what's weird - I show no messages.   Appreciate your input, thank you.

maxplanar
Star I

It's a 2019 Intel MacBook Pro 2.4 GHz 8-Core Intel Core i9, 64GB RAM.