Monitor Asus ProArt PA278QV X ProArt Creator Hub

[Victor12]

Olá;. Preciso do vosso apoio. Tenho um monitor Asus ProArt PA278QV Series e não consigo acessar o ProArt Creator Hub. Eu instalei os drivers para Win11 e nada funcionou. Como proceder?

Eu já fiz todos os procedimentos que encontrei no youtube, porém, nada solucionou a questão. Gostaria de saber como proceder.

[Aureliannn_ASUS]

Hi @Victor12 ,

regarding your issue, could you please confirm if you are having trouble installing ProArt Creator Hub? ProArt Creator Hub has the following minimum requirements:

Note: ProArt Creator Hub can only be used with ASUS ProArt / Feature By ProArt series products.

Operating System: Windows 10 19H2 64 bit or above
ASUS System Control Interface v2: Version 2.2.2.0 or above
Adobe: Version 2020 or above

Kindly ensure that your system meets the specified conditions. 

For the installation steps, you can refer to the link provided below. Thank you.

ProArt Creator Hub Frequently Asked Question (FAQ) | Official Support | ASUS Global

[Victor12]

My computer has Windows 11 up to date. I have an Asus ProArt PA278QV monitor.
About ASUS System Control, I tried to install it, however, I was unsuccessful. I was able to install only the My Asus program. I look forward to getting back to you.

[Aureliannn_ASUS]

Hi @Victor12 ,

I'm sorry for any confusion. 

After checking, the supported models for the ProArt Creator Hub are PA24AC, PA329C, PA329Q. 

Unfortunately, PA278QV is not supported. Please be aware of this information. Thank you. 

You can refer to the FAQ below for confirmation of supported models.
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