06-27-2023 08:35 AM - edited 07-13-2023 01:14 AM
Hello,
I bought RTX 4070 Ti TUF at 5 June 2023 from Amazon.es . After i email them they told me i will receive the code in 24-48h after purchase. Then they told me i can't get this code. After i register the card here when i received it and they still a problem i can't get the Diablo 4 code where it says Region: Global. I will provide you the invoice from my purchase and i will wait for you answer because is getting really annoying trying to talk with amazon, nvidia then here again.
Have a nice day
06-27-2023 06:57 PM
Hi @alexios ,
according to your issue,
please consult the event page to verify the specific steps and eligibility requirements for participating in the promotion.
Thank you.
Rise Against Evil: Get Diablo IV with select GeForce RTX 40 Series events
Also, I have messege you to confirm the issue, please kindly check the PM box at the top right corner.
Thank you.
06-29-2023 04:40 PM
Hi Asus.
I bought the ROG 4070 TI on June 2nd. I register the product serial number, adn entered the promotion event. However, they told me that i am not qualified for receiving the code? Can you help me ?
thank you
06-29-2023 05:21 PM
Hi @jutom1111
If you encounter any issues with event registration, kindly email "rog_forum@asus.com" for assistance.
We recommend including your GPU's serial number along with the invoice or receipt.
Apologies for any inconvenience this may have caused.
06-30-2023 06:13 AM
Hello @Aureliannn_ASUS
I'm still waiting for answer from "rog_forum@asus.com" and i hope they will do it in time or else i will lose the promotion.
I have send you on private message all the info if you can check.
Have a nice day ^^