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Community Manager
Community Manager

How to Troubleshoot Blue Screen Issue After Driver Update(Stop Code: Inaccessible boot device)

Recently, we have received reports from a few users indicating that some commercial models have experienced blue screen and crash issue after updating the driver. Our technical team has identified the cause of this problem and promptly released a fix. If you encountered this issue between July 17 and July 23, 2024, please click the link below and follow the instructions to apply the fix:    
[Fix Tool Download Link]  WinPE_USBDisk.zip

[Instruction Download Link] Making WinPE USB Disk SOP_EN.pdf

 

We assure you that this fix will not affect your data, so please proceed with confidence.


Scope of Impact

Product LineModel
NBIntel 11 Gen CPU: B1400 ,B1500, B3302,B3402.B5402.B7402.     
Intel 12 Gen CPU:B9400 Series
DTIntel 10 Gen CPU: D300.D500.D700.S300 Series
Intel 11 Gen CPU: D500.D700.D900.S500 Series
Intel 12 Gen CPU: D500. D700.S501 Series
AIOE5202. E5402.V222. V241 Series

 

Version history
Last update:
yesterday
Updated by:
Contributors