Asus global worried for 50 usd instead of customer?

[Ghale]

Hi..
I have purchased zenfone 3 zoom ze553kl Taiwan origin from Chinese online portal a year back.
I am from India bangalore, Asus India is asking to extra payment for service of said, which is on global warranty, it seems Asus India made policy not to service global warranty cellphone but laptop they are willing accept global warranty.
Now I understand the Asus do not want customer to buy global products?

[kikoly]

The ZE553KL sold by ASUS in China should be the CN version. The WW version should not be sold in China.

[Ghale]

Where Asus sell the cell phone, they are enjoying dollars at cost poor needy customers?
Never ever trust Asus global?

[LP_ASUS]

Ghale

Hi..

I have purchased zenfone 3 zoom ze553kl Taiwan origin from Chinese online portal a year back.

I am from India bangalore, Asus India is asking to extra payment for service of said, which is on global warranty, it seems Asus India made policy not to service global warranty cellphone but laptop they are willing accept global warranty.

Now I understand the Asus do not want customer to buy global products?

Asus global worried for 50 usd instead of customer?

The serial number you provided isn't showing up in my system. Contact your reseller and ask them where the unit is supposed to be in warranty. Does you ASUS account indicate what region the unit is zoned for?

[Ghale]

Please find attached screenshot for above.

[LP_ASUS]

Apologies, I swapped a 0 for an O and didn't realize it. This phone has a local warranty for Taiwan, you would need to contact ASUS Taiwan for service. This device does not have a global warranty.