Asus global worried for 50 usd instead of customer?

[Ghale]

Hi..
I have purchased zenfone 3 zoom ze553kl Taiwan origin from Chinese online portal a year back.
I am from India bangalore, Asus India is asking to extra payment for service of said, which is on global warranty, it seems Asus India made policy not to service global warranty cellphone but laptop they are willing accept global warranty.
Now I understand the Asus do not want customer to buy global products?

[Ghale]

Hi.. Your there?

[Kolorowezworki]

Wrong section of forum, buddy. Please don't spam. Asus customer's support is working fine, so you can give them this issue.

[kikoly]

You should look for a service center in the country you are buying. You bought at Banggood, have you tried contacting Banggood?

Since this forum is exclusive to ZenFone 6, please visit the link below, ASUS Taiwan ZE553KL ZenCare can assist you.

https://www.asus.com/zentalk/tw/forum.php?mod=forumdisplay&fid=274

[txquartz]

Ghale

I brought from banggood China portal online buy.

I have purchased being in India, banggood did not cautioned me regarding the warranty ? Since it is China site, even Chinese who brought this phone also warranty cheated .? If so why, sales by Asus to international customers? Should have been sold to only Taiwan customers?

This is systemic cheat by China banggood portal and Asus?

Please find attached screenshot for warranty details.

View post

Just some friendly advice, having lived in China for 4 years. All foreign phones with a worldwide rom that appear on the Chinese market are NOT for the local market, they are unofficial imports, and even if they have a global warranty local official service centers will refuse to service them due to the sensitivity of the Google ban, since all domestic Chinese official releases don't have it, so they take Google apps being on the phone as proof of rooting etc. Chinese consumer protection laws are very weak in this regard.

[Ghale]

Then Asus should not sell thier products in China portal, now Asus company reputation is disputed and customer lost trust on Asus company?
Cell phone was running alright Google play was regularly updated and cell phone is not rooted.
I am disappointed and cheated by Asus for few dollars?
The attached screenshots is evidence for product global registration and service warranty is activated? This information cannot be fake?