my Chromebook screen is black. I have tried all 10 steps that I found online and none of them work. The power light on the computer is lit, but the screen stays black. What should my next step be to fix this.
@YbemafamAccording to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.The following is the contact information:https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.