Power supply unit

[Sulkybeans]

Hello

In the amoury crate thingy it says i dont have a device but my have my PSU in the computer and im on the computer rn, so how do i fix it now regestering?

[Falcon_ASUS]

@Sulkybeans 
Could you please let me know the category and model of the product you are using? 
Thank you.

[Sulkybeans]

Hello

i am using the 

ASUS ROG Loki SFX-L 1200

[Falcon_ASUS]

@Sulkybeans 
Since this is a discussion section for mobile phone products, I will move your post to the appropriate section. Our specialist will assist you further. Thank you.

[Aureliannn_ASUS]

Hi @Sulkybeans ,

Have you tried using the Armoury Crate uninstall tool to uninstall and reinstall the software? Did this issue exist from the beginning? Can the Device Manager recognize the PSU? If the issue persists after reinstalling Armoury Crate, please provide the Armoury Crate logs for our reference.

The log files contain detailed information about the software's operation, which can help our backend team identify the issue. 
Please ensure that the logs accurately capture the moment the issue occurs. 

(Please enable logging, perform the problematic operation once, and then package the logs.)
Here are the steps to collect Armoury Crate log files: Please refer to Q5: What is APP Diagnostics? https://www.asus.com/support/FAQ/1043747/#a14
After completing the above steps, please upload the collected log files to a cloud storage service and provide the link along with the approximate time and method of operation via private messege for our analysis. 
Also, please provide your product serial number.
We greatly appreciate your understanding and cooperation.