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My MacBook Air - Zenscreen MB165B

gerhard99
Star I

‎06-28-2023 10:42 AM

Hi,

My Macbook Air does not connect with the ZenScreen MB165B via the USB cable & port. Do I need a Mini Display to USB-C to connect and where can I find one?

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2 REPLIES 2

Aureliannn_ASUS
Moderator
Moderator

‎06-29-2023 06:35 PM - edited ‎06-29-2023 11:54 PM

Hi @gerhard99 ,

according to your question, are you referring to a situation where there is no display on the MB165B?

Could you please provide the Mac product model (with the specifications from the Apple website) and the Mac OS version?

We will assist you in verifying this with the relevant department.

Additionally, please confirm if you have tried cross-testing with other cables. Thank you.

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ZenBot
Community Manager
Community Manager

‎08-21-2023 12:29 AM

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.
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