My MacBook Air - Zenscreen MB165B

[gerhard99]

Hi,

My Macbook Air does not connect with the ZenScreen MB165B via the USB cable & port. Do I need a Mini Display to USB-C to connect and where can I find one?

[Aureliannn_ASUS]

Hi @gerhard99 ,

according to your question, are you referring to a situation where there is no display on the MB165B?

Could you please provide the Mac product model (with the specifications from the Apple website) and the Mac OS version?

We will assist you in verifying this with the relevant department.

Additionally, please confirm if you have tried cross-testing with other cables. Thank you.

[ZenBot]

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