08-28-2024 09:16 PM
08-28-2024 10:35 PM - edited 08-28-2024 10:37 PM
Hi @Foxtrot2 ,
may I confirm if you wish to remove a registered product from your account? If so, please provide the following information via private messege:
Thank you.
08-29-2024 06:11 AM - edited 08-29-2024 08:57 PM
Hello,
08-29-2024 08:28 PM
Hi @Foxtrot2 ,
as the product serial number is considered personal information, we advise against providing the complete serial number in a public comment.
To protect your privacy, we have hidden the last three digits of the product serial number.
If you need to provide the product serial number for further assistance, please contact us through private message.
Also, kindly provide the Registered account email and a screenshot showing the product serial number bound to the account after logging in via private messege.
Thank you for your understanding and cooperation.
08-29-2024 08:59 PM
Hello,
I'm not sure how to reply in private.