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Stuck in bootloop

ZF Model: ZB630KL
RAM: 6G
Firmware/APP Version: 10
Frequency of Occurrence: 1
Rooted: No
APP Name:

I am using my Asus Max Pro M2 like normally using WhatsApp on my phone and then suddenly it restarts and now it stuck in bootloop and not going to recovery mode it only shows Asus logo now and only able to go in CSC fastboot mode I try to flash stock firmware to it but it shows that flashing is not allowed in lock state my phone is not rooted and not unlocked bootloader so please help me to get rid from this situation.
36 REPLIES 36

atulk23
Star III
...need solution of this, after exploring got to know that recent fota update has done this, and mostly all the user facing the same issue who have updated their device
please reply

ssaha255
Star III
I got my phone replaced by a new phone today

atulk23
Star III
same problem faced by me today, device restart automatically in between suddenly, then after its not booting after asus logo, what to do, plus i haven't taken any backup of my imp data...

atulk23
Star III
ssaha255

I got my phone replaced by a new phone today


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how, is ur phone was under warranty or not

ssaha255
Star III
atulk23

https://zentalk.asus.com/en/discussion/comment/92970#Comment_92970

how, is ur phone was under warranty or not


View post
No my phone was not under warranty