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Using ROG 2 for about 6 months.Now am facing the Auto Re-start issue !!! Can't play games due to thi

sanjith097
Star II
Pls somebody HELP
13 REPLIES 13

swatantra63
Star I
I'm too facing the same issue. No heating. No over exhausting of memory. Even it restarts while using youtube or whatsapp sometimes. Totally disappointed.

ronald1985
Community Legend I
swatantra63

I'm too facing the same issue. No heating. No over exhausting of memory. Even it restarts while using youtube or whatsapp sometimes. Totally disappointed.


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Sure, and do you have PUBG installed on your phone?

swatantra63
Star I
ronald1985

https://zentalk.asus.com/en/discussion/comment/90577#Comment_90577

Sure, and do you have PUBG installed on your phone?


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Yes. That's the main reason I bought this bulky one

ronald1985
Community Legend I
swatantra63

https://zentalk.asus.com/en/discussion/comment/90578#Comment_90578

Yes. That's the main reason I bought this bulky one


View post
I guess you can try clearing cache and clear storage for PUBG to see if it's last longer.
And also, check RAM usage while having PUBG opened:
Settings - Developer Options - press on Memory - what is used % and the free %?
The problem is everyone is blaming the phone and it is not the phone, because there are other posts about PUBG crashing on other phone forums that are not resolved! I don't play PUBG but I do play COD and I don't get the issue of it being restarted after 3 hours of play (longest i have been playing)!
Do a search on OnePlus and Samsungs forums and you find loads of them 🙂

sanjith097
Star II
ronald1985

https://zentalk.asus.com/en/discussion/comment/90583#Comment_90583

I guess you can try clearing cache and clear storage for PUBG to see if it's last longer.

And also, check RAM usage while having PUBG opened:

Settings - Developer Options - press on Memory - what is used % and the free %?

The problem is everyone is blaming the phone and it is not the phone, because there are other posts about PUBG crashing on other phone forums that are not resolved! I don't play PUBG but I do play COD and I don't get the issue of it being restarted after 3 hours of play (longest i have been playing)!

Do a search on OnePlus and Samsungs forums and you find loads of them 🙂


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Not only in Pubg .Sometimes it crashed while using YouTube. I think it must be a Hardware/Software issue.My friend don't have any issue and he's a hardcore gamer.Asus team must sort it out this problem ASAP !!!!!!