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Settings App Crashing when bluetooth is on?

ZT-5a1deb7e
Star II
I have a Asus Rog Phone 2 for around 2 months now.
The Settings App keeps crashing when bluetooth is turned on, If it is turnrt off it's all fine.
When restarted with Bluetooth on it will last a minute for me to pair devices and then the error accurs.
I have Factory reset the phone and the app crashing on setup screen on the start because bluetooth is activated automatically on factory reset.
Everything connects ok, Headphones, Car audio and plays music fine, On calls there is drop in calls which i think there should be a update to this as other users have complain about this.

What could be wrong because i have tried everything?
I'm thinking there is something wrong with the bluetooth hardware maybe.
2 REPLIES 2

_jis_
Zen Master III
I am sorry, but you are in ZenFone 6 forum.
Please, use ROG Phone 2 forum.

Anders_ASUS
Hall of Fame III
yoski1971@gmail.com

I have a Asus Rog Phone 2 for around 2 months now.

The Settings App keeps crashing when bluetooth is turned on, If it is turnrt off it's all fine.

When restarted with Bluetooth on it will last a minute for me to pair devices and then the error accurs.

I have Factory reset the phone and the app crashing on setup screen on the start because bluetooth is activated automatically on factory reset.

Everything connects ok, Headphones, Car audio and plays music fine, On calls there is drop in calls which i think there should be a update to this as other users have complain about this.

What could be wrong because i have tried everything?

I'm thinking there is something wrong with the bluetooth hardware maybe.


Settings App Crashing when bluetooth is on?
Sounds like hardware issue since you still had the same issue after factory reset. Please contact your local ASUS support