Screen Color Issue

[akhilj66]

Red Tint Issue Still Persistent, no improvements, ruins video watching experience.
Also black crush issue, ruins video watching. Please fix these issues in next patch and please atleast address this issue.
@Anders_ASUS

[akhilj66]

deeppaul589

https://zentalk.asus.com/en/discussion/18243/screen-color-issue

I've learnt that this is an issue with the high refresh rate panels itself and cannot be corrected through a software update.

This issue also exists in other high refresh rate smartphones with AMOLED display.

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I just saw my friend's S20, guess what, no tint and it is a high refresh rate screen and even in OnePlus 7 Pro there is no visible tint.
But I can definitely attest to the fact that black crush is not due to high refresh rate. S9 suffered from it they fixed it via software patch, same with pixel 2 XL.

[deeppaul589]

akhilj66

https://zentalk.asus.com/en/discussion/comment/51122#Comment_51122

I just saw my friend's S20, guess what, no tint and it is a high refresh rate screen and even in OnePlus 7 Pro there is no visible tint.

But I can definitely attest to the fact that black crush is not due to high refresh rate. S9 suffered from it they fixed it via software patch, same with pixel 2 XL.

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I definitely have the problem of black crush but does not occur in all the apps. It occurs in VLC but not in youtube app.
@Anders_ASUS could you find what's happening.

[akhilj66]

It is somewhat reduced in YouTube but in all the other apps you can easily experience this especially in dark scenes in movies.
@Anders_ASUS please have a look.

[akhilj66]

deeppaul589

https://zentalk.asus.com/en/discussion/comment/51127#Comment_51127

I definitely have the problem of black crush but does not occur in all the apps. It occurs in VLC but not in youtube app.

@Anders_ASUS could you find what's happening.

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For best reference try watching invisible man movie, you'll get really annoyed by black crush.

[akhilj66]

akhilj66

It is somewhat reduced in YouTube but in all the other apps you can easily experience this especially in dark scenes in movies.

@Anders_ASUS please have a look.

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@Anders_ASUS I can confirm this is an issue because my S7 never had this problem, black were pure not pixelated. S9 suffered and Samsung fixed it with a software patch. Please check what you can do.