Fear to update my Z6 due to ongoing motherboard failure issue

[gouravjoshi100]

I am loving my z6 but in fear that it may stop working anytime due to genenius Asus engineers. A motherboard failure in any phone is hard to do asus proved that it is very easy and any stable fota update can break your phone. No doubt phone is good but asus is killing me. @Anders_ASUS @CH_ASUS u guys are awesome and supporting us with answering all our doubts. can anyone of you inform us how can we check that our phone is safe or are we on mercy of god and any updatr can break and make our phone dead? I know it is not 1000usd phone but even a 50usd phones dont break like z6 is breaking. if your stable update can break motherboard then what beta will do??? This is serious quality issue from asus. I am feeling like z6 is manufactured to be break one by one after each update. I love updates but after z6 hardware issue i always pray not to have any update. Hope u will understand our issue and clearify us if my z6 is safe and will be safe in future updates as well?
All 2019 flagship are preparing to get android 10 and z6 still fighting with call quality and worst hardware failure issue with each update someone report that their device broken.
#I DONT WANT TO BREAK MY Z6

[sixth_pr1m3]

kinguntas23

What firmware version are you currently on? I don't think there's any way to predict weather an update will trigger the motherboard malfunction. If any update does that, that means your device already had a faulty motherboard and it only required some software trigger to start showing. That said, all phones that had a malfunctioned motherboard have had this issue post the 167 fota and all updates after that. So if you made it through 167 without any problems, your device shouldn't have any issues with new updates

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Surviving the .167 update and and the motherboard didn't have a malfunction doesn't mean a thing. I learnt it the hard way, my device had motherboard malfunction after Android 10 stable rolled out. I was on Android 10 beta from the day it started rolling out and I never had an issue, just 24 hours after I updated to Android 10 stable the motherboard started malfunctioning. So beware.

[sivamani242]

ummidimahesh.5

All Asus 6z users ... There is no solution for it ... For the 3rd time i am given to service center ... Ummidimahesh is my insta I'd let's join and get ower money back .... Im placing a complaint in consumer court ... If you people want your money join with me

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Whats the problem your facing brother, my mail id is techcahulk@gmail.com , you forward your issue
Previously i had also filied a case in consumer forum, however my problem has sloved , that's why I closed my case, there is application in play store called National consumer help line (NCH) run by National ministry of consumer affairs , post your case in that app , wait for 3days call NCH.IN in toll free number , then explain your problem ,
Then they will say wait for few days , even after that period if your problem is not sloved ,
Then send a confirmation trough mail / register post asus india head office ,
Then move to district consumer forum with a 100 to 500 rupees challan amount with all proofs ,
Note : it is only for india , and only if your consuming the product ,

[sergikgood]

Hi
My Asus Zenfone 6(ZS630KL) suddenly stopped to responce. No reaction or ledlight when a charger was conected. It was only half year old. Motherboard was changed in a Swedens workshop on warranty of course. ?️ All my pictures is gone.?
Some of you have the same?
Sergiy, Denmark

[ColorSage]

sergikgood

Hi

My Asus Zenfone 6(ZS630KL) suddenly stopped to responce. No reaction or ledlight when a charger was conected. It was only half year old. Motherboard was changed in a Swedens workshop on warranty of course. ?️ All my pictures is gone.?

Some of you have the same?

Sergiy, Denmark

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Well there were enough cases that this problem became a meme once.

[4l3j4ndr0]

Hi guys, Is there someone here who has sent its phone to a service center in the United States and have gotten a good result? My phone has the same issue and It was bought through Amazon, but the seller brought it from Taiwan. It's still under warranty but Asus toldl me the warranty is covered just in Taiwan ?