Happens once every few days. I'll get a notification, tap it, then my screen will go black and I'll be on the lock screen. Happens most often with Google Messages. Anyone having this problem?
I think it is because you are not using the official launcher. Maybe the bugs are coming from the launcher which is not too compatible with zenfone 6? Im no master at this things, but if you keep meet this bug, i think it is better to use the stock launcher, its not bad at all.
Yes I also noticed the exact same thing. It is not very frequent but it does happen.
I had double tap to lock enabled, so I thought accident double tap occurred while taping notification for it to lock. Now since other users are also facing the same I think otherwise.
Check Settings / Advanced / Gestures / Touch Gesture / Screen off - If you have it enabled, disable it.
Try it now for 2 hours and after few messages it still happens
I've never had double tap to sleep enabled. Regardless, it doesn't work like that. IIRC you can only double tap the stock launcher home screen or the notification shade, not an actual notification.
I have the same problem.
If in version WW_17.1810.1911.110 you have this problem why don't you try the latest version WW_17.1810.2001.119? I have been using the latest version since January 9th.
Maybe because last updates are not available yet in Europe ?♂️
I don't have it yet.
Even im facing this issue.
I am using the WW_17.1810.2001.119 version, still facing the problem rarely.
Please do not install .119 if you live in Europe. It's not EU approved by Google meaning some Google services like Google Pay will stop working if your phone was purchased within the EU.
I will PM those of you who have this issue and ask you to log your device.
This problem presented itself in WW_17.1810.2001.121. I'm going to reinstall the tool and hopefully log it.
I did a factory reset recently and I did not face this issue after that. I have still kept my log tool handy incase it happens again though.
Hopefully you can understand that that is the last solution for most people though.
Confirm that it's still happens on WW_17.1810.2001.121
Also in update .129 not fix
Users here reported this issue with Lawnchair launcher and stock launcher.
I am using Nova launcher and I had double tap to lock enabled (since January 20 to test it, but I don't actively use this double tap, because I am using another gesture to turn my phone off) and never have been experienced such a behaviour as is described in OP with 119, 121, 129.
I using adw launcher 2 and the same happens
I wonder what you, who are affected by this issue, have in common. It would be good if you go through this thread again and poke the one thing you have probably set up and that is the cause.
The error will then be eliminated more quickly and easily.