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ROG Phone 1 .... abandoned .... should expect the same for ROG 2

wendingdelonghu
Star III
I know this is the wrong forum, but your entire user base of your first phone feels abandoned. First you said Q3, then you said end of October. We are still running a 2 year old OS on a phone that cost us 900+ USD. What gives? What the hell are you doing , ASUS ? Customer loyalty and support can go to hell, this is what your attitude tells us. Absolutely horrendous 'flagship' experience.
NEVER again. Hell, Im staying away from your computer stuff too.
Jesus.
35 REPLIES 35

LP_ASUS
Community Legend I
evocraigst

rog 2 will never see android 10 , if you want android 10 you will have to wait to buy the rog 3 phone , asus rog 2 is already dead as asus now have all resources on the rog 3 phone sorry but that's how it is I don't expect to see android pie on rog 1 and I never expect to see a security update again just every month I expect to see is we have delayed the update due to we forgot to start working on it or our dog ate it


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This is incorrect. The ROG Phone II is on track to receive Android 10 shortly.

LP_ASUS
Community Legend I
wendingdelonghuo

I know this is the wrong forum, but your entire user base of your first phone feels abandoned. First you said Q3, then you said end of October. We are still running a 2 year old OS on a phone that cost us 900+ USD. What gives? What the hell are you doing , ASUS ? Customer loyalty and support can go to hell, this is what your attitude tells us. Absolutely horrendous 'flagship' experience.

NEVER again. Hell, Im staying away from your computer stuff too.

Jesus.


ROG Phone 1 .... abandoned .... should expect the same for ROG 2

Android Pie is coming soon to the ROG Phone. We have seen delays and would've preferred to have it available earlier, but it is on the way.

evocraigst
Star II
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/24676#Comment_24676

This is incorrect. The ROG Phone II is on track to receive Android 10 shortly.


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same as the rog phone 1 was due to receive pie shortly after release ??? any news on that ?

LP_ASUS
Community Legend I
evocraigst

https://zentalk.asus.com/en/discussion/comment/24680#Comment_24680

same as the rog phone 1 was due to receive pie shortly after release ??? any news on that ?


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I replied to OP above.

evocraigst
Star II
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/24682#Comment_24682

I replied to OP above.


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sorry you must understand my frustration with multiple delays , no updates till the release date has passed and even security patches months and months late