Zephyrus G15 crashes every time lid is closed

HazelnutHazelnut Level 1
edited August 11 in Others
  1. System: Asus Zephyrus G15 2022
  2. Model: GA503RM.307
  3. Frequency of occurrence: Every time lid is closed
  4. Operating system: Windows 11


Detailed description:

Every time I close the lid to hibernate or sleep the computer it just shuts down or crashes. When it crashes it just shows the blue recovery screen. This happens every time I close the lid. I went to the "Change of power" settings in the control panel and set it to "hibernate" when the lid is closed but it still shuts down or crashes whenever I close the lid. What is the solution to this problem?



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