Rog 5 wi-fi hotspot not turning on. Can some one help me

[ZT-6823a392]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[rStar]

ZT-6823a392

Will asus change my phone or refund my money. What will they do ?

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They will try to repair first and if motherboard is not available and then you'll get a new phone.
But it will be refurbished, no extended warranty. (One member from our group got a new phone today)
If phone and main board both isn't available then they might refund you.

[ARP_ASUS]

Hi ZT-6823a392,
Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.
Thanks.

[stoyanchev]

Same problem here. Wifi and hotspot does not tun on.

[ZT-6823a392]

rStar

https://zentalk.asus.com/en/discussion/comment/206937#Comment_206937

Why you can't? Are you having a rooted/bootloader unlocked phone?

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Last update i got is android 12. No i dont root my phone

[Stevan_Theodore]

stoyanchev

Same problem here. Wifi and hotspot does not tun on.

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ZT-6823a392

https://zentalk.asus.com/en/discussion/comment/206941#Comment_206941

Last update i got is android 12. No i dont root my phone

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yep the best way is to visit to Service Center