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ZenFone8 stuck on waiting for flashing full ramdump

mail_jackr
Star I
As requested by the mod - opening new discussion for the issue.
The Flashing Full Ramdump happened to me too - the phone was being charged over the night and the error was waiting when I woke up.
I hope that at least your service will fix it quickly.
777 REPLIES 777

TR_simpZ
Star III
Correct me if I'm wrong, so far these have all been happening on phones that have been used over two months. Mostly happening to phones over four to five months old.
Has this happened to anyone that has set charging limits (80 or 90 percent)?
I'm trying to pinpoint the issue to battery swell which I have experienced all too often with laptops. Hence, they are supposed to be designed to make some room to allow them to swell a little. If this wasn't taken into consideration, cables, chassis and mobo are going to get stretched. If something doesn't fail in a short time, but over a few months, then it is unlikely to be BIOS or firmware issue. I may be wrong, though.

Trawar
Star III
Charging limit was set to 80% on my device

habaratschi
Star I
It's a pity. I was on the verge of buying two Zenfone 8s - one for me and one for my mother. Then I heard of the ram dump issue. Now I am waiting for a statement from Asus, but it doesn't look like this is gonna happen.
If there were alternatives I wouldn't even bother to wait, but unfortunately Asus is the only manufacturer that put a decent smartphone on the market that is somewhat compact (okay, besides the Pixel 5 which I find overpriced).
I hate Apple. But I'm starting to seriously consider buying an iPhone. Funnily enough, I wouldn't even be sure whether to buy the smallest (Mini) or one of the larger ones - which are still more compact than any other Android phone. *Facepalm

jennebumke
Star III
daniel91m

image.png

At the moment, 33 people with a problem appeared on the zentalk forum + 1 person from 8flip + 2 people from xda forum. I've also personally seen comments about the bug under review videos in the local language, but I am not able to verify if it is not a double, so I do not add them to the statement.

August = 11 cases,

September = 20 cases

October = 4 cases (only the beginning of the month)

Little information on production dates

2021.04 = 4

2021.04-05 = 1

2021.05 = 7

Asus I am impressed! @Gustav_ASUS is there a sufficient number of cases to make a statement? People are furious and I hope they won't let you go.

P.S. The data with the dates is still listed, so if someone wants to share, I invite you.


View post
production was 05.2021 for mine

jennebumke
Star III
ZT-0250335e

https://zentalk.asus.com/en/discussion/comment/192198#Comment_192198

Honestly I love mine. I never had any issues with it before. I love everything in it from the size, quality, launcher, function, camera, everything.

That is why I am asking if anyone got it back already from service and it does work well since?


View post
I can commence by saying that my phone returned around mid-september, and I am still using it. I noticed that it doesn't get as hot and the fingerprint seems less responsive. Still enjoying the phone, and so far I haven't seen anyone have the issue for a 2nd time. So when you have it back, it should be a great phone. Also android 12 full release is expected around december. With loads of beta testers having sacrificed their phone to work out the bugs, unlike oneplus which will get android 12 this month most likely. I think we can be happy with our zenfone, if the issue stays gone forever.