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WiFi not turning on after recent update

famweitat
Star II
Please tell us some basic information before asking for help:
Model Name: ROG PHONE 3 Global version
Firmware Version: ww_18.0410.2108.158
Rooted or not: not rooted before
Frequency of Occurrence: all the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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23 REPLIES 23

8randon_ong
Star I
thank you for the comment. It is not under warranty anymore but is in fantastic condition so I will try to diagnose.

I read about this issue people had before with not only wifi but with sim not recognized which I also have that problem.

Nice disscution

famweitat
Star II
8randon.ong

thank you for the comment. It is not under warranty anymore but is in fantastic condition so I will try to diagnose.

I read about this issue people had before with not only wifi but with sim not recognized which I also have that problem.


View post
Hi Brandon, I have tried to use the build-in log gathering tool in the calculator app. My wifi works after a restart. No sure what's going on at the backend but my wifi is working right now. You might wanna try, input .19595+= then select wifi.

Saifuddin
Zen Master III
kingofanbazhagan

Nice disscution


View post
Nice super unnecessary comment
famweitat

https://zentalk.asus.com/en/discussion/comment/186877#Comment_186877

Hi Brandon, I have tried to use the build-in log gathering tool in the calculator app. My wifi works after a restart. No sure what's going on at the backend but my wifi is working right now. You might wanna try, input .19595+= then select wifi.


View post
This stuff happens after software update becoz everytime system gets updated , there are high chances that old version logs or cache files or something idk exactly what its called , interrupts with latest version and causes this kind of issues , and in most cases factory reset fixes it

famweitat
Star II
Saifuddin

https://zentalk.asus.com/en/discussion/comment/186911#Comment_186911

Nice super unnecessary comment

https://zentalk.asus.com/en/discussion/comment/188247#Comment_188247

This stuff happens after software update becoz everytime system gets updated , there are high chances that old version logs or cache files or something idk exactly what its called , interrupts with latest version and causes this kind of issues , and in most cases factory reset fixes it


View post
Thanks for the explaination, Saifuddin. I'm quite clueless with problem actually but this is the first time I encountered such issue with the WiFi connectivity and it happened randomly. Does it happened to other android devices generally based on your experience?