05-18-2021 05:27 AM
05-21-2021 12:54 AM
heyokaWait for next FOTA and see if this issue gets fixed. Ifnot than please take your device to nearest service centre for furthur checkups. This looks like hardware issue to me.Sometimes (I'd say 1/10 charge) mine is charging very slowly or refuses to charge (it even discharges when on charge!) (Charging logo on)
I try many times to unplug replug but still the same
No problem if I charge when phone is powered off
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05-21-2021 01:14 PM
AmitGardeIsn't it strange tho how long we've gone without an update?https://zentalk.asus.com/en/discussion/comment/167817#Comment_167817
Wait for next FOTA and see if this issue gets fixed. Ifnot than please take your device to nearest service centre for furthur checkups. This looks like hardware issue to me.
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05-21-2021 01:38 PM
Benjamin BernhardssonIt is undertandable that now Zenfone 6 is almost a 2 year old model and so journey from here for Zenfone 6 will be bi-monthly updates. Also i want to pin you up ASUS has really small number of developers team comparing other huge brands & that Due to there latest releases of Zenfone 8/8 flip , ROG 5 whole team was buzy working for there latest releases (this is always the case for every new launching for ASUS smartphone). but what i can assure you is old models will see updates pretty soon from here now. So dont worry it is coming.https://zentalk.asus.com/en/discussion/comment/167835#Comment_167835
Isn't it strange tho how long we've gone without an update?
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06-17-2021 05:31 AM
Benjamin BernhardssonNot sure if this screenshot proves any battery drain. It really depends if you we're using one of those IM apps for video chat. That will empty your battery just as fast as playing genshin impactPlease tell us some basic information before asking for help:
- Model Name: Zenfone 6
- Firmware Version: .137
- Rooted or not: not
- Frequency of Occurrence: All day
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I've been experiencing huge battery drain as of late. Really by doing nothing unusual at all.
I even factory reset my phone but it seems to have done nothing. Checked for apps and settings to cause this but nothing seems to help.
Can't figure this out myself. This happened to anyone else?
Abnormal battery drain
06-17-2021 06:05 PM