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widevine L3 why??? i did nothing but today I cant see netflix HD suddenly

TaeSeong
Star I
Please tell us some basic information before asking for help:
Model Name: I003DD
Firmware Version: 17.0823.2099.98-0
Rooted or not: not
Frequency of Occurrence: widevine L3 why???
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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127 REPLIES 127

sutty
Star I
Got the new FOTA update
Not sure if it makes a difference. My DRM app seen the change first. I 5ried restarting and netflix didn't. I then cleared cache and ran a playstore apps update. Nothing for netflix but it did show the correct L1 and full hd play back after. Might have just been time but I am back now anyway.

puppy_1982
Star II
I have updated latest FOTA but still showing L3 in DRM in Netflix
FOTA description also showing wrong
Asus unable to handled flagship device on correct updates
Flagship = 🚩🏁
screenshot-20210126-124203594.jpg
screenshot-20210126-125607882.jpg

Christine_ASUS
Community Legend II
Hi puppy$1982
Thank you for your asking. More than 5 worldwide users above reported that the issue is solved in their device. Please re-install Netflix and wait for the system synchronization. Besides, your release note is different from mine, where did you purchased the device? Have you ever unlocked/rooted/flashed custom rom on your device?

avcayetano
Star III
puppy$1982

I have updated latest FOTA but still showing L3 in DRM in Netflix

FOTA description also showing wrong

Asus unable to handled flagship device on correct updates

Flagship = 🚩🏁

screenshot-20210126-124203594.jpg

screenshot-20210126-125607882.jpg


View post
This is the latest FOTA...

kim_levie_g
Star III
screenshot-20210126-113512205.jpg
screenshot-20210126-113201360.jpg
screenshot-20210126-113221402.jpg
L1 was back instantly after updating and reboot.