widevine L3 why??? i did nothing but today I cant see netflix HD suddenly

[TaeSeong]

Please tell us some basic information before asking for help:
Model Name: I003DD
Firmware Version: 17.0823.2099.98-0
Rooted or not: not
Frequency of Occurrence: widevine L3 why???
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[robobit]

nugrahadwiko

https://zentalk.asus.com/en/discussion/comment/149355#Comment_149355

Exactly the same thing happened to me, how do I fix this, mods?

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jaykesharwani9

https://zentalk.asus.com/en/discussion/comment/149357#Comment_149357

+1 I am still facing the issue

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Ok..I think I have fix for this. If you are on another region of netflix, you have to change the language to english. That fix it for me. I have change the language from indonesia to english from my account setting from browser.
I have no idea whether it is a definite fix OR maybe you just have to wait for the update to work on your phone. But theres no harm for trying my fix idea.

[jaykesharwani9]

robobit

https://zentalk.asus.com/en/discussion/comment/149357#Comment_149357

https://zentalk.asus.com/en/discussion/comment/149359#Comment_149359

Ok..I think I have fix for this. If you are on another region of netflix, you have to change the language to english. That fix it for me. I have change the language from indonesia to english from my account setting from browser.

I have no idea whether it is a definite fix OR maybe you just have to wait for the update to work on your phone. But theres no harm for trying my fix idea.

View post

Great, after rebooting device twice in the third party widevine checker app I can see L1 security finally. Netflix is still l3 but I'll wait for sometime for it to revert back to L1

[nugrahadwiko]

robobit

https://zentalk.asus.com/en/discussion/comment/149357#Comment_149357

https://zentalk.asus.com/en/discussion/comment/149359#Comment_149359

Ok..I think I have fix for this. If you are on another region of netflix, you have to change the language to english. That fix it for me. I have change the language from indonesia to english from my account setting from browser.

I have no idea whether it is a definite fix OR maybe you just have to wait for the update to work on your phone. But theres no harm for trying my fix idea.

View post

still doesn't work, and I've been using English from the start, switched to Bahasa and then English again to no avail.
already uninstalled, installed again, cleared cache and storage, waited 30 mins. still nothing.

[jaykesharwani9]

nugrahadwiko

https://zentalk.asus.com/en/discussion/comment/149363#Comment_149363

still doesn't work, and I've been using English from the start, switched to Bahasa and then English again to no avail.

already uninstalled, installed again, cleared cache and storage, waited 30 mins. still nothing.

View post

Try rebooting it again

[nugrahadwiko]

jaykesharwani9

https://zentalk.asus.com/en/discussion/comment/149370#Comment_149370

Try rebooting it again

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tried three times and even the DRM Info app says that I'm still L3