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widevine L3 why??? i did nothing but today I cant see netflix HD suddenly

TaeSeong
Star I
Please tell us some basic information before asking for help:
Model Name: I003DD
Firmware Version: 17.0823.2099.98-0
Rooted or not: not
Frequency of Occurrence: widevine L3 why???
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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128 REPLIES 128

kim_levie_g
Star III
@Christine_ASUS Hi
Any ETA for the manual update? thank you.

jaykesharwani9
Rising Star II
nugrahadwiko

https://zentalk.asus.com/en/discussion/comment/149355#Comment_149355

Exactly the same thing happened to me, how do I fix this, mods?


View post
+1 I am still facing the issue

jaycaminero
Star II
@yethuprasad.2809 @nugrahadwiko
as pointed out by @avcayetano , go to Apps - Netflix - Clear cache & storage, then relog Netflix

yethuprasad_280
Star II
It didn't fix it immediately after the update it took probably 1 restart uninstall n installation and almost 15-20 minutes of waiting

yethuprasad_280
Star II
It didn't fix it immediately after the update it took probably 1 restart uninstall n installation and almost 15-20 minutes of waiting.