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Auto rotate issue

R_2
Rising Star II
Hi
When i do smmi test for auto rotate sensor (GSensor Test), Z+ is filled when the phone is placed on flat surface, without moving it. There's something wrong. I also face issues with auto rotation. Sometimes it doesn't work or it's a bit slow. Other times always works well. Please test it yourself and write here if you face the same thing. Please @Anders_ASUS take a look about it. I think there is something to fix

Sorry for my english
16 REPLIES 16

AmitGarde
Community Legend II
Chintan Devganiya

https://zentalk.asus.com/en/discussion/comment/138300#Comment_138300

I did full reset just a week ago. Auto rotation worked fine for 2 days but then it started to take 20-30 secs to rotate and now it's same as before. Even reset didn't helped me


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Logs and videos are already been shared for Auto rotation problem to devs and they are still investigating this issue so most probably this problem must get fixed by next coming FOTA

1947msr
Rising Star I
Chintan Devganiya

https://zentalk.asus.com/en/discussion/comment/138300#Comment_138300

I did full reset just a week ago. Auto rotation worked fine for 2 days but then it started to take 20-30 secs to rotate and now it's same as before. Even reset didn't helped me


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Don't know bro, but i did factory reset after .110 update, and auto rotate is working fine for me from past 12 days, so i posted my experience, hoping for good.

R_2
Rising Star II
1947msr

https://zentalk.asus.com/en/discussion/comment/139221#Comment_139221

Don't know bro, but i did factory reset after .110 update, and auto rotate is working fine for me from past 12 days, so i posted my experience, hoping for good.


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Yeah, that's interesting. Sometimes works, sometimes is slow, sometimes doesn't work. Testing with smmi i have seen there's something that's not ok. There is a bug, trust me

AmitGarde
Community Legend II
R.

https://zentalk.asus.com/en/discussion/comment/139276#Comment_139276

Yeah, that's interesting. Sometimes works, sometimes is slow, sometimes doesn't work. Testing with smmi i have seen there's something that's not ok. There is a bug, trust me


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Why dont you follow steps and capture logs & videos and explain mod in group in your PM if he sees something misbehaving in simmi test he will surely fix this in coming Fota explain your results with some screenshots there as you have posted here in thread
I feel this long lasted issue to get fixed as early as possible as 5z is to its support end

R_2
Rising Star II
amitgarde3

https://zentalk.asus.com/en/discussion/comment/139336#Comment_139336

Why dont you follow steps and capture logs & videos and explain mod in group in your PM if he sees something misbehaving in simmi test he will surely fix this in coming Fota explain your results with some screenshots there as you have posted here in thread

I feel this long lasted issue to get fixed as early as possible as 5z is to its support end


View post
I don't know how to capture logs and i don't have another device for videos.
It's a serious bug. It's absurd that this bug has not been fixed after all this time. How is it possible that no one notices it?! The sensor is working good. Sometimes it seems like it goes in deep sleep and you have to disable sensors with a quick toggle or lock and unlock the device to make it working...
I EXPECT THIS BUG TO BE FIXED IN THE NEXT UPDATE, ASUS.