black screen while using R2 in 120hz and charger in
shubham1996
Level 1
Please tell us some basic information before asking for help:
- Model Name: Rog 2
- Firmware Version: Android 10 latest stable
- Rooted or not: non rooted
- Frequency of Occurrence: every time
whenever i plug in charger and use my rog 2 on 120hz refresh rate then screen gets off but everything works. when j press power button to wake the screen then it wake for a mili second and goes off again and again, by removing the charger fix the issue. there is no issue when i use it on 60hz or 90hz. any solution?
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Comments
Get it to service center for mother board replacement .it will be free if phone is under warranty.
Hi,
Hi, sorry to hear about this.
You can try factory resetting your phone once, if it doesn't help.
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india