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device not certified (Build no .432)

mihirkumarghosh
Star III
My device is showing not certified in play protect certification from 429 version.recently i updated to 432 version but the issue still persists.done everything like clear cache,storage,wipe cache,safe mode and also done factory reset when i upgraded from 084 to 429.please address this issue.And the loudness also decreased drastically.apps like chrome are not updating on play store.PLEASE REDUCE THE CHARGING TIME.
THANX TO DEVS AND MODDERS TO LISTENING ALL REPORTS AND FIXING MY DEVICE HEATING ISSUE.CPU USAGE SHOWS IDLE AT 2,WHICH IS FANTASTIC.
18 REPLIES 18

Christine_ASUS
Community Legend II
Moved from iamsoumik18 /Device not certified (Build no .432)/
The device is showing not certified. I cleared cache data and app data but still it is showing this. I have updated from version .87. Please fix this issue.
screenshot-20201006-175059.png
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Hi iamsoumik18
Please avoid overlapping thread or message, which may disturb the mods and the users to solve the issue. Furthermore, my device does not encounter the same situation in the same firmware version and Google Play version. If the situation remains the same on 11th Oct, kindly let me know. Thank you.


Vlczech
Star III
@Christine_ASUS: It seems (as these two users described), that problem is remaining here in version .432 (as I reported here: https://zentalk.asus.com/en/discussion/comment/98608 ).
@uspenskiy.ua : Was it solved in your case?

mihirkumarghosh
Star III
Christine_ASUS

Moved from iamsoumik18 /Device not certified (Build no .432)/

The device is showing not certified. I cleared cache data and app data but still it is showing this. I have updated from version .87. Please fix this issue.

screenshot-20201006-175059.png

========================================

Hi iamsoumik18

Please avoid overlapping thread or message, which may disturb the mods and the users to solve the issue. Furthermore, my device does not encounter the same situation in the same firmware version and Google Play version. If the situation remains the same on 11th Oct, kindly let me know. Thank you.


View post
Device is still not certified and paytm shows its rooted but its not

Christine_ASUS
Community Legend II
Hi mihirkumarghosh2
Thank you for your reply. Do you buy the first-hand device from ASUS authorized purchase channel? Or maybe you had triggered the root process. Please bring your device to the nearest repair center for device checking: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs