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Slow charging broken

dtrapero
Star III
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: WW 17.0823.2008.70
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
When I activate slow charging option in setting and connect the phone to the 30W charger, it still shows "hyper charge" in the bottom part. But if I use the 12W charger from my iPad mini, it shows only "charging", and if I use a 20W charger ir shows "fast charging". This means the option is broken and it is not really charging at 10W with the 30W charger.
bb.jpg

17 REPLIES 17

Saifuddin
Zen Master III
Saifuddin

https://zentalk.asus.com/en/discussion/comment/118349#Comment_118349

Mine charging from 21 to 45 in just 15 min with slow charging enabled

Before update mine was working fine but after .70 update mine wasn't working


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Mods need a reply!!

Gustav_ASUS
Community Legend III
@Saifuddin @KKP
We're aware of this issue but we would like to collect some device logs from end-users for further investigation. I have sent you instructions via PM, please check your inbox! 🙂

John_p
Rising Star I
Gustav_ASUS

@Saifuddin @KKP

We're aware of this issue but we would like to collect some device logs from end-users for further investigation. I have sent you instructions via PM, please check your inbox! 🙂


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Kindly send it to me as well as I'm facing the same issue