Bluetooth audio lag on new Zenbook flip pro 15"

lxmxfxdlxmxfxd Level 1
edited November 26 in ZenBook
  1. System: Windows 11 home 22H2
  2. Battery or AC: both
  3. Model: Zenbook flip 2-in-1 Q529ZA-EVO.I7512BL
  4. Frequency of occurrence: Always on bluetooth
  5. Reset OS: No
  6. Screenshot or video:

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Detailed description:

Just got my brand new zenbook flip 15.6" yesterday and experiencing severe audio to video lag.

Windows is updated to latest including the new 22H2 and all cumulative updates

Bios is 3.05 which is latest, and all asus newest drivers installed

I tried the bluetooth driver from Asus and also the latest bluetooth driver from Intel, dated 8/17/22 which is 22.170.0.2. Both drivers have same issue.

Tried disabling atmos and audio enhancements, no luck.

Audio lags video by a good 300ms at least, so quite distracting. By comparison my previous laptop which has an Intel i5-8250u from 5 years ago has no audio lag whatsoever.

Devices tested: Beats Fit Pro (BT 5) and Sony MDR-XB950B1 (bluetooth 2.1)

This has to be resolved or I'll be forced to return it. Anyone have any other ideas or is this a design problem?

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