Picture and sound out of sync Asus Zenbook 14 UX425E Windows 11

njinglisnjinglis Level 1
edited August 18 in ZenBook
  1. System: Windows 11
  2. Battery or AC: AC
  3. Model: Asus Zenbook 14 UX425E
  4. Frequency of occurrence: All the time
  5. Reset OS: No
  6. Screenshot or video: N/A

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Detailed description:

I have recently bought the above laptop and like to use it to watch programmes/movies, but I have a delay between the picture and the sound coming through (whether on the main laptop speakers or with bluetooth headphones - have tried 2 lots of headphones). Have tried to do a few things that were mentioned in various help videos, but none have really helped the problem. Any ideas?

Many thanks!

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