Very sick M515UA

k0guk0gu Level 1
edited August 4 in VivoBook
  1. System: Win 10 64
  2. Battery or AC: AC
  3. Model: M515UA
  4. Frequency of occurrence: always
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:Hope I'm in the right group. My M515UA-EB72 has no display on the screen, keyboard and pad does not work. HDMI video is OK and a USB keyboard/mouse work OK. There is no post screen on the HDMI unfortunately. If I try and do much of anything in the troubleshoot section it hangs up and I have to disconnect power, hold the power button down for 20 seconds and then it eventuality comes up at the Win 10 login window.

It happened the first time a few days after I upgraded to Windows 11. I went back to Win 10 and all was OK but now the problem is also on Win 10. HELP please...


Jay

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