Incorrect Serial Number

julianrodriguezdj

1. System:
2. Battery or AC:
3. Model:
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

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Detailed description：Hi,

I have a motherboard model H110M-D, when I try to register it, I enter the SN and the page automatically fills the info, but after that I receive an error saying that the serial number is incorrect.

I don't have the box and the mb is installed. I just get the serial via CMD. What can I do?

Thanks in advance.

GEEK_ASUS

Hi there,

If you don't have the box, please check the label on your MB.

How to find Product Serial Number (asus.com)

thank you.

julianrodriguezdj

https://zentalk.asus.com/en/discussion/comment/214242#Comment_214242

Hi mate,

The problem is the MB is already installed.. How can I proceed?

Thanks in advance!

julianrodriguezdj

Ok, I opened the CPU case, I see the label.. I tried to enter it to the Asus APP via camera code and the problem still persists..

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/214459#Comment_214459

@julianrodriguezdj

Here we mainly discuss the issues/questions related to ASUS laptop.

For your Motherboard questions, I suggest you contact our local call center to have further assistance.

Please refer to below and find the link of local call center.

https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en

Sorry for any inconvenience it may be caused.