06-01-2025
12:06 AM
- last edited on
06-01-2025
11:57 PM
by
Falcon_ASUS
Can you track location of my laptop and please kindly provide MAC address of my laptop
my laptop serial number is
:R9NO***********
Zenbook UM3402YAR_UM3402YA
06-02-2025 12:20 AM
@Suraj2
I'm sorry to hear about the theft of your laptop.
However, we need to inform you that we cannot locate your laptop. Searching for stolen items is the responsibility of the police. We can only make a note in our system. If your laptop is sent for repair, we will notify the police for further action.
If you need to file a record of the case in our system, we would recommend that you first report the incident to the local police department to obtain the relevant documentation. After that, please contact customer service at your location to complete the filing.
The following is the contact information:
https://www.asus.com/support/callus/
Sorry for any inconvenience it may be caused.