ASUS - ZenTalk

kirtikashypa115 · ‎03-01-2022

Please tell us some basic information before asking for help:
Model Name:Asus Rog 5 black
Firmware Version:18.0840.2201.226
Rooted or not:non rooted
Frequency of Occurrence: everytime even after get repaired from Asus service centre
APP Name & APP Version (If your issue relates to the app): internet and call from sim in phone
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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ARP_ASUS · ‎03-07-2022

Hi kirtikashypa115,
Please try the below troubleshooting and confirm:
Try the same SIM in a different phone or different slot
Change location and check
Try a different SIM
Restart or reset once
Final would be to run an SMMI test and check if this is related to hardware:
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST

ASUS - ZenTalk

Internet net is not working even sim card is not working properly