04-04-2025 07:09 AM
After i updated my Rog phone 8 to android 15, the picture in picture feature for Whatsapp isn't working properly, and recently i was opening YouTube and used Whatsapp pip, but when i try to minimize it, the floating icon is disappeared and when i try to open it again, my phone crashed and then force restart
04-04-2025 11:20 AM
Hello @KuroNeko
Can you confirm with me if you are in the latest firmware? 35.1210.1420.103
04-04-2025 11:28 AM
Yes, just updated yesterday, but the problem already happened when i update it to android 15
04-11-2025 05:06 AM
Thanks for the info, I tried recreating the issue but could not recreate.
Do you think you can create a log while recreating the issue so I can share it with the devs? I'm writing the steps down below and then you can send me a DM with the link, that way I can give the log to the devs.
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Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
3 weeks ago
I've sent you the log via dm with "Rog 8 android 15 Whatsapp pip" subject yesterday after finally could recreate the problem