Where to replace lost keystone

The keystone on my ROG Strix pops out all of the time and sure enough now it's lost. I can't find any information on how to get a replacement. Can someone post a link to how I am to replace this lost part? Thank you.

Comments

  • Hi there,

    Can you specify your laptop model and share a picture of the error message you saw?

    Thank you.

  • I am not seeing an error message. I have a ROG Strix laptop model number G733QS. It comes with a Keystone that is docked on the machine that unlocks the Shadow Drive. The keystone is now missing. I need to know where I can get a replacement keystone for the laptop.

  • Hi there,

    I got your point.

    If you want to buy the small NFC dock, please contact our local team to arrange.

    Thank you.

  • I was actually hoping you could post a link or something that was helpful. Contacting your local team has been a challenge and is easier said than done. I sat on Chat for a prolonged period after just asking where to buy it and they couldn't answer. I don't understand why a crucial component for the Shadow Drive on the ROG Strix seems to be unavailable. I just need the link to buy it or a contact for where I can get it.

  • If you can't help with where to buy the replacement keystone, can you at least tell me how to permanently unlock the shadow drive without it? Without the Keystone I need to log into my ASUS account every time.

  • Hi there,

    Please use our email service for further support.

    Thank you.

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