ROG 5 no cell phone network connection

Bl00dh0und4Bl00dh0und4 Level 1
edited February 17 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:ROG 5
  2. Firmware Version:18.0840.2112.210
  3. Rooted or not:not rootet
  4. Frequency of Occurrence:continuous
  5. APP Name & APP Version (If your issue relates to the app):N/A

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hello everyone have a serious problem with my ROG 5.

I sat in the car today at noon and wanted to do some errands.

Spotify starts and all of a sudden the music stopped.

We drove to the right to see what was going on.

In the status bar, however, there was no longer any 4G + network traffic.

Well restarted my cell phone and now I have no network.

I have tested 4 different SIM cards from different providers.

the problem is the same for all 4. Cell phone reset and problem still there.

the ".12345 + =" test under the SIM signal test fails. I also don't have a GPS anymore.

The device has never been dropped or modified. Would be grateful for any help.

Comments

This discussion has been closed.