After my rog phone 5 was replaced with a new main board in service center, again there was no power

idpromotoridpromotor Level 1
edited December 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name : Rog Phone 5
  2. Firmware Version: 18.0840.2111.196
  3. Rooted or not: not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I don't know what to do anymore, my rog phone 5 has entered the service center for the second time. with the following constraints:

1. My Rog Phone 5 automatically turns off when the battery is at 20%

2. Fast Charging feature is not active

3. After a few days, the fast charging feature is not active, the battery doesn't want to go up and even goes down until it's completely dead.


how else to do this please asus?

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