Phone shut down at 20% battery charge
Please tell us some basic information before asking for help:
- Model Name: ROG Phone 5 Ultimate
- Firmware Version:18.0840.2109.176
- Rooted or not: Not
- Frequency of Occurrence: Two times thus far
- APP Name & APP Version (If your issue relates to the app): Might be related to the latest firmware?
So last week my phone shut down all of a sudden when it still had 20% battery charge in it.
Upon pressing the power button it did not sprung back to life but did recover once i placed the charger in, indicating that my battery was at 0% which was odd since it was at 20% a few seconds prior.
I've been using the battery care features, with ultra steady and 80% charge limit selected after the first initial 100% charge.
Just now it happened again, where once at 20% the phone simply shut down and indicated that I had 0% charge left in it.
I have attached a screenshot that shows the dip, and am going to charge it to 100% and see if that improves things but wanted to ask if anyone else bumped into this issue and happens to have a solution.
Unless this is related to the current firmware and the upcoming one will take care of the issue.