Issues with keyboard

Gigi13Gigi13 Level 1
edited November 2021 in ZenBook

zenbook 14

does anyone else have an issue with the letter I or i ? i have to press the key harder than any other key otherwise it skips the letter while i'm tyipng and then if push too hard types multiple times


  • Hello Gigi,

    Can I know the specific model name you have? like UX434FLC, UX435EA...

    And it is very likely the 2 key hardware issue. If you have concern about this, then please send the device to our service center for examination. Thank you.

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